Privacy Awareness Training & Certification

Canada's focus on the protection of customer information is the key driver for new laws, information security initiatives and media coverage. Today's most successful organizations include privacy awareness education in customer service education, management sessions, human resources orientation sessions and all operational roles that include interaction with customers and other employees. This course discusses Canadian law, the protection of electronic records, health and financial information, information protection techniques and incident management.

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This course is most popular and critically relevant for employees and managers in the following Canadian industries: finance, healthcare, telecommunications, government and non-profit sectors. It will be customized to your organization and may be eligible for CPE credits for a variety of certifications.

Course Format and Program Details

Half-day and Full-day sessions presented on site, every 6 and 12 months
Designed for all audiences including management, IT & non-IT staff
Customized sessions include policy training, legislation and ID theft